PDPA Privacy Notice

Controller and contact

The data controller is COOL STATION CELLULAR ENTERPRISE, registration 202603268113 (AS0523009-T), at No. 122, Jalan Ko-Op Cuepacs 4D, Taman Cuepacs, 43200 Batu 9 Cheras, Selangor. Website: https://coolstation.online. General contact: sabriesan642@gmail.com, +60 11-3346 0017; privacy enquiries and complaints: sabriesan642@gmail.com. The marked website detail must be verified before launch.

Categories, sources and required status

Categories may include contact and identity details you choose to provide, order and payment records, device and repair details, messages, courier records, and legally required transaction records. Sources are you, your authorised representative, transaction providers, couriers and records created while serving you.

Browsing and building a local basket requires no direct identity data. Contact details and transaction information are voluntary until you request a response or service; then specified details may be required to verify, fulfil, protect or document it. Without required details, COOL STATION CELLULAR ENTERPRISE may be unable to proceed.

Purposes, disclosure and cross-border providers

Purposes include answering enquiries, confirming orders, taking and reconciling payment, delivery or collection, assessment and repair, trade-in, disposal acceptance, support, fraud and safety controls, accounting, dispute handling and legal compliance.

Disclosure is limited as reasonably needed to staff and processors, professional advisers, authorities where legally required, WhatsApp or email providers you select, payment providers and pre-arranged couriers. Independent providers apply their own notices. A selected provider may process data outside Malaysia; cross-border handling is subject to applicable PDPA requirements and appropriate operational safeguards.

Retention, security and your rights

Records are retained only as long as reasonably needed for the stated purposes, warranties, disputes, accounting and legal duties, then securely deleted, anonymised or disposed of where practicable. COOL STATION CELLULAR ENTERPRISE uses proportionate access, device, transmission and record-handling security measures but cannot promise absolute security.

Subject to law and identity verification, you may request access and correction, withdraw consent where processing relies on it, limit relevant processing, ask questions or make a complaint through sabriesan642@gmail.com. Withdrawal does not undo lawful earlier processing and may prevent a requested service. You may also complain to Malaysia's Personal Data Protection Commissioner. Material notice changes will be dated and communicated through an appropriate channel.